Krikya 44 Privacy
Policy & Data Protection

This Privacy Policy explains how Krikya 44 ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players who register and use the Krikya 44 platform at krikya-44.app. It applies to all users of the website, the mobile app, and any related services provided by Krikya 44.

By creating an account on Krikya 44, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or use the Krikya 44 platform.

This Privacy Policy should be read alongside our Terms and Conditions, which together form the complete agreement between you and Krikya 44. We review and update this policy periodically. The date at the top of this page reflects the most recent revision.

Krikya 44 collects personal data that is necessary to operate the platform, verify player identities, process payments, and comply with applicable regulations. The categories of data we collect are outlined in the table below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

Krikya 44 collects personal data through several channels. Understanding how your data reaches us helps you make informed decisions about what you share on the platform.

• Direct submission: When you register an account on Krikya 44, you provide your name, date of birth, mobile number, and email address directly through the registration form.
• Payment transactions: When you make a deposit or request a withdrawal via bKash, Nagad, or Rocket, transaction details including your mobile wallet number and transaction reference are recorded.
• Identity verification: If Krikya 44 requests identity documents for account verification, the information contained in those documents is collected and stored securely.
• Automated collection: When you use the Krikya 44 platform, technical data such as your IP address, device type, and browser information is collected automatically through server logs and cookies.
• Support interactions: When you contact the Krikya 44 support team via live chat or email, the content of those conversations is recorded for quality assurance and dispute resolution purposes.

Krikya 44 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes listed below. The primary ways we use your data include:

• Account management: To create, maintain, and secure your Krikya 44 account, including verifying your identity and age before allowing you to play.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial transactions on your account.
• Platform security: To detect and prevent fraud, multi-accounting, money laundering, and other prohibited activities on the Krikya 44 platform.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the Krikya 44 support team.
• Responsible gaming: To monitor gameplay patterns and identify signs of problem gambling, and to apply any self-imposed limits or restrictions you have requested.
• Platform improvement: To analyse how players use Krikya 44 and to improve the platform's features, performance, and user experience.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers and bonus information.

Krikya 44 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited circumstances in which we may share your data with trusted third parties in order to operate the platform effectively:

• Payment providers: Your mobile wallet number and transaction details are shared with bKash, Nagad, or Rocket solely for the purpose of processing your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: Where required, Krikya 44 may use a third-party identity verification service to confirm your identity and age. Only the minimum necessary data is shared for this purpose.
• Game providers: Some games on the Krikya 44 platform are provided by third-party studios. These providers may receive anonymised gameplay data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Legal authorities: Krikya 44 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by applicable law, a court order, or a legitimate legal process.
• Business transfers: In the event that Krikya 44 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.

Krikya 44 uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and gather anonymised analytics data. A cookie is a small text file stored on your device when you visit a website.

The types of cookies used on the Krikya 44 platform include:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help us understand how players navigate the Krikya 44 platform — which pages are visited most, how long sessions last, and where players encounter issues. This data is anonymised and used only to improve the platform.
• Security cookies: These help Krikya 44 detect and prevent fraudulent activity, including bot traffic and suspicious login attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Krikya 44 platform, including your ability to stay logged in or access certain features.

Krikya 44 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The general retention periods we apply are as follows:

• Account data: Retained for the duration of your account and for up to 5 years after account closure, in accordance with anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by financial regulations.
• Support communications: Retained for 2 years from the date of the last interaction, for dispute resolution purposes.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.
• Identity verification documents: Retained for the duration of your account and for up to 5 years after closure.

When your data is no longer required, Krikya 44 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

Krikya 44 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the Krikya 44 platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Your account password is stored in a one-way hashed format. Krikya 44 staff cannot view your password, and it is never transmitted in plain text.
• Access controls: Access to personal data within Krikya 44 is restricted to staff members who require it to perform their job functions. All access is logged and audited.
• Fraud monitoring: Krikya 44 continuously monitors accounts and transactions for signs of fraudulent activity or unauthorised access.
• Secure infrastructure: The Krikya 44 platform is hosted on secure servers with regular security updates, vulnerability scanning, and intrusion detection systems in place.

While Krikya 44 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

As a Krikya 44 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] or via live chat.

• Right to access: You can request a copy of the personal data Krikya 44 holds about you at any time. We will provide this within a reasonable timeframe.
• Right to correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to deletion: You can request that Krikya 44 delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after an account is closed.
• Right to restrict processing: You can ask Krikya 44 to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to withdraw consent: Where we rely on your consent to process your data — for example, for promotional communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: You can request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.

The Krikya 44 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the Krikya 44 platform under any circumstances.

If Krikya 44 becomes aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account. Any deposits made by a minor will be returned, and any winnings will be forfeited.

If you are a parent or guardian and believe that your child has registered on Krikya 44, please contact us immediately at [email protected] so we can take appropriate action.

Krikya 44 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, Krikya 44 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the Krikya 44 platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

We recommend reviewing this page periodically so you are always aware of how Krikya 44 handles your personal data. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Krikya 44 handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the Krikya 44 platform after logging in to your account.

We aim to respond to all privacy-related enquiries within 5 business days. For formal data rights requests — such as access, deletion, or portability — we will respond within 30 days as described in Section 9 above.